Finding the right technology company to support your small to medium-sized Utah business can be challenging. We understand your frustration with providers who fail to answer their phones, fail to follow up on the simplest of tasks, and who aren’t available when you really need them. As a Utah IT services company, we are dedicated to providing service that makes your business run efficiently and without the stress of wondering if your tech support is going to pick up the phone.
Our help desk is available 24 hours a day, 7 days a week, 365 days a year.
We are focused on providing white glove service to our clients. Whether you have a small business and need computers networked or a larger business in need of security that meets compliance standards, our experienced team is here to support you.
Our team listens to your concerns and challenges, identifies resources, and provides solutions that meet the needs of your business. We create a plan that fits your business….and your budget.
How We Do Utah IT Services
Every business is different. Our Utah IT Services provide solutions that meet the needs of you, your employees, and your clients and customers. We take pride in our work. In fact, we like to say your business is as important as our business. That means doing what is right for you, our client, even if it isn’t profitable for us.
- 24/7/365 Live customer service because we know technology isn’t on a 9-5 schedule.
- 100% Money-back guarantee if you’re not satisfied with our service.
- Vested interest in your success so we go the extra mile to make sure your business has the technology it needs today and for the future.
Our Utah IT Services extend from small business email setup and networking to securing and monitoring data for larger organizations.
- Managed IT Services
- Cybersecurity
- Business Continuity
- Cloud Services
- VoIP Services
We have experience working with a variety of Utah businesses. Our clients include CPA and accounting firms, so we understand the security and compliance requirements. We also work with healthcare-related organizations to secure patient data to HIPPA standards. And we can work with your business to be sure you’re meeting standards while at the same time securing projects and proprietary information for you and your clients.
Benefits of Utah IT Services
Predictable pricing
Access to live support anytime.
Reduced operating costs
Cost-effective enterprise-level support.
Increased operational efficiency.
At 911 IT, we go the extra mile. We’re dedicated to being the Utah IT Services company that answers calls any day of the year because we know how important customer service is to you.
Utah IT Services FAQs
- QWhat are the benefits of working locally with 911 IT?
Excellent Communication: Working with a Managed Service Provider (MSP) permits face-to-face contact. This is better when you are working through complicated issues or building new solutions.
Personalized Service: 911 IT provides better service because we take the time to know you and gain a precise understanding of your needs and challenges.
Heightened Accountability: 911 IT is more accountable. We are in your time zone and are easily reached. You can be assured that your issues will be managed and fixed quickly.
- QCan managed services reduce total IT costs?
In most ways managed IT is more cost-efficient than staffing a complete IT department. It’s rare, to find all of the required technical skills to manage and grow your company in a single person. And if you are lucky enough to hire that unicorn, what do you do when they sleep or need a much-needed break? Less money goes further with managed IT.
- QHow does an understanding of technology maximize managed IT services?
The shortcut to technical efficiency is to expand your understanding of the tools and systems around you. Information Technology isn’t magic and yes it’s our job to help you use tech to grow your business and serve your customers. But the more you understand, mystery gives way to intelligent questions and quicker diagnoses of problems. Comprehension fuels efficiency.
- QTell me more about disaster recovery.
Disaster recovery is a blanket term that encircles numerous issues. Your business may lose power or experience water damage. You may be hacked or have your customer data locked up for ransom. 911 IT is your response partner, yes. But there is something more important than just showing up when something bad happens—911 IT plans with you so when disaster strikes, you are confident in your contingencies and processes are established to keep your business open.
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Testimonials
911 IT Deserves 10 Stars!
I spent hours via computer and long distance with Mr. Adam from 911 IT in Utah. He was a gentleman and a scholar and resolved a host of problems that were caused by another company! He deserves 10 stars!
Bob Sheddan
Very Fair and Top Quality Work!
We sure appreciate you and the good work you and your company does for us. Very fair and top quality work. You performed a major upgrade and it all works flawlessly. Prompt, professional, good value, good quality equipment, polite and skilled people I enjoy having around my business. What more could one expect. We are happy happy!
Gary Sorrells Global Remarketing
I Strongly and Unequivocally Recommend 911 IT for All Things IT!
911 IT really came to the rescue when all others failed. I mean ALL others failed. My wife and I thought we had lost years of pictures, videos and songs that were stored on our hard drive. Our computer pooped out one day and decided to freeze up the hard drive. Enter 911 IT! It took them a couple of days to get every bit of info from the hard drive. (See what I did there...every BIT? Bad dad joke.) We literally lost sleep thinking we were out all of those memories. I strongly and unequivocally recommend 911 IT for all things IT.
Matthew Bigler
Highly Recommend!
Adam and his team are true professionals!! They are very knowledgeable and able to answer all my questions. Highly Recommended!!
Dennis Jock
Absolutely Outstanding Company!
911 IT was phenomenal to work with! After calling tech after tech to come out to find out the issues with our phone lines, Adam came out within a few hours and FIXED our phones immediately! He took the time to LOOK what was wrong instead of just glancing at the issues and bidding us out at thousands of dollars. I will 100% use 911 IT again in the future. Absolutely outstanding company!!
Sarah Hendriksen Summit Community Counseling
We Couldn't Be Happier!
911 IT got all of our pictures and data off of a damaged hard drive that we thought was toast. We were actually told by another company it was too damaged to recover. But not for 911 IT! They were so great to work with and seriously saved the day! We couldn't be happier.
Julie Bigler
Great dedicated IT team!
We started using 911 IT when we tired of waiting for our issues to get resolved. Having a dedicated IT team, not a tech person that does it "on the side" has saved me time and money. Their experienced team helps me price check and make decisions when it comes to equipment and software. Since outsourcing our IT to 911, the 911 team has setup our new location and everything was running great before we opened our doors. You will not regret it, Call 911 IT!
Amy Archuleta Owner Spa Trouve
Give 911 IT a Shot! It is Worth It!
We have loved the peace of mind using 911 IT has given us. They are great at answering their phone and solving our problems quickly. I have worked for the past year or so with Calvin and his crew. I really like how quickly they respond to my questions and concerns. We are upgrading our machines with them now. They help us with backup services and with virus protection. Give 911 IT a shot! It is worth it!
Jaren Ruff Designer Floor Coverings
Thanks to All the People at 911 IT!
I was having a problem with my computer being really slow I had 911 work on it and now it works very well. The experience was very good thanks to all the people at 911 IT.
Chris Powell Powell Garage Door
I Recommend Them!
I have been with 911 IT for a while, and I have had no complaints with the time I have been with them. The 911 IT team are always punctual and responsive. The remote service is great. They are always on time and the remote service is great so that we don't have to worry about the security of our computers. I have had no complaints. I recommend them.
Sam Sr. Craghead Craghead Building
