Finding the right technology company to support your small to medium-sized Utah business can be challenging. We understand your frustration with providers who fail to answer their phones, fail to follow up on the simplest of tasks, and who aren’t available when you really need them. As a Utah IT services company, we are dedicated to providing service that makes your business run efficiently and without the stress of wondering if your tech support is going to pick up the phone.
Our help desk is available 24 hours a day, 7 days a week, 365 days a year.
We are focused on providing white glove service to our clients. Whether you have a small business and need computers networked or a larger business in need of security that meets compliance standards, our experienced team is here to support you.
Our team listens to your concerns and challenges, identifies resources, and provides solutions that meet the needs of your business. We create a plan that fits your business….and your budget.
How We Do Utah IT Services
Every business is different. Our Utah IT Services provide solutions that meet the needs of you, your employees, and your clients and customers. We take pride in our work. In fact, we like to say your business is as important as our business. That means doing what is right for you, our client, even if it isn’t profitable for us.
- 24/7/365 Live customer service because we know technology isn’t on a 9-5 schedule.
- 100% Money-back guarantee if you’re not satisfied with our service.
- Vested interest in your success so we go the extra mile to make sure your business has the technology it needs today and for the future.
Our Utah IT Services extend from small business email setup and networking to securing and monitoring data for larger organizations.
- Managed IT Services
- Cybersecurity
- Business Continuity
- Cloud Services
- VoIP Services
We have experience working with a variety of Utah businesses. Our clients include CPA and accounting firms, so we understand the security and compliance requirements. We also work with healthcare-related organizations to secure patient data to HIPPA standards. And we can work with your business to be sure you’re meeting standards while at the same time securing projects and proprietary information for you and your clients.
Benefits of Utah IT Services
Predictable pricing
Access to live support anytime.
Reduced operating costs
Cost-effective enterprise-level support.
Increased operational efficiency.
At 911 IT, we go the extra mile. We’re dedicated to being the Utah IT Services company that answers calls any day of the year because we know how important customer service is to you.
Utah IT Services FAQs
- QWhat are the benefits of working locally with 911 IT?
Excellent Communication: Working with a Managed Service Provider (MSP) permits face-to-face contact. This is better when you are working through complicated issues or building new solutions.
Personalized Service: 911 IT provides better service because we take the time to know you and gain a precise understanding of your needs and challenges.
Heightened Accountability: 911 IT is more accountable. We are in your time zone and are easily reached. You can be assured that your issues will be managed and fixed quickly.
- QCan managed services reduce total IT costs?
In most ways managed IT is more cost-efficient than staffing a complete IT department. It’s rare, to find all of the required technical skills to manage and grow your company in a single person. And if you are lucky enough to hire that unicorn, what do you do when they sleep or need a much-needed break? Less money goes further with managed IT.
- QHow does an understanding of technology maximize managed IT services?
The shortcut to technical efficiency is to expand your understanding of the tools and systems around you. Information Technology isn’t magic and yes it’s our job to help you use tech to grow your business and serve your customers. But the more you understand, mystery gives way to intelligent questions and quicker diagnoses of problems. Comprehension fuels efficiency.
- QTell me more about disaster recovery.
Disaster recovery is a blanket term that encircles numerous issues. Your business may lose power or experience water damage. You may be hacked or have your customer data locked up for ransom. 911 IT is your response partner, yes. But there is something more important than just showing up when something bad happens—911 IT plans with you so when disaster strikes, you are confident in your contingencies and processes are established to keep your business open.
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Testimonials
I Strongly and Unequivocally Recommend 911 IT for All Things IT!
911 IT really came to the rescue when all others failed. I mean ALL others failed. My wife and I thought we had lost years of pictures, videos and songs that were stored on our hard drive. Our computer pooped out one day and decided to freeze up the hard drive. Enter 911 IT! It took them a couple of days to get every bit of info from the hard drive. (See what I did there...every BIT? Bad dad joke.) We literally lost sleep thinking we were out all of those memories. I strongly and unequivocally recommend 911 IT for all things IT.
Matthew Bigler
I Don't Know What I Would Do Without Their Help!
Great service...helped me out on many computer issues! Don't know what I would do without their help.
Jon Jones Villas in Vallarta
Thanks 911IT!
Excellent work. My computer is now protected. If anyone steals my computer, the important info will be useless to them. Thanks 911.
David Ellis
Give them a try, you won't regret it!
911 IT's response time has been so great! Most of the time they will resolve our issue before we hang up the phone. When we find ourselves in IT trouble we are usually in a mess until we call 911 IT and they get things working again. They are experienced and they take time to know our setup. This allows them to resolve our issues fast. We feel comfortable using 911 IT and they have been able to solve the problems we have run into so far. Give them a try, you won't regret it!
Clay Keller President Keller Construction
Outsourcing our IT to Them has Been a Huge Relief to Our Company!!
911 IT is able to resolve all of our IT issues, even if the problem has been intermittent. Outsourcing our IT to them has been a huge relief to our company! They have a quick response time and are honest with all of our problems. Their staff is professional and are very helpful. Give them a try!
Mitch Probert Atlas Seals
They Truly Care About Us and Helping Our Company Succeed!
I love that I can call 911 IT and their techs can remote into my systems and take care of the problem without having to wait for someone to come onsite. The staff is very friendly, and they always put their best foot forward to resolve the problem as soon as they can. They answer my questions quickly and are always asking if I need anything else. They truly care about us and helping our company succeed. I have been so happy with their service that I have used them at my home for my IT issues as well as at the office.
Lisa Nielsen B&M Plumbing & Heating
Very Fair and Top Quality Work!
We sure appreciate you and the good work you and your company does for us. Very fair and top quality work. You performed a major upgrade and it all works flawlessly. Prompt, professional, good value, good quality equipment, polite and skilled people I enjoy having around my business. What more could one expect. We are happy happy!
Gary Sorrells Global Remarketing
911 IT Always Exceeds My Expectations!
We have worked with 911 IT for many years, and I can tell you they are not just another IT company. They care about us and are always looking out for our best interests. They are proactive and always looking towards the future to solve potential problems. Before quarantine, 911 IT reached out to us to develop a plan to be able to move all of our employees home if the need arose. It's things like this that really set them apart.
Dianna Iwaniec Preferred Accounting
911 IT Goes Out of Their Way to Make Things Simple!
The best thing about using 911 IT is the convenience of being able to send a message and have online or onsite support almost immediately. If I have any IT issue, I knowit will be taken care of quickly. 911 IT goes out of their way to make anything we need very simple. They go above and beyond, even if it is a small project. I have worked with a lot of IT companies, and 911 IT has been by far my favorite company to work with. Having them is the equivalent of having a full time IT guy available in my office. Give 911 IT a call, they are the best!
Jason Payne Intellibed
I Recommend Them!
I have been with 911 IT for a while, and I have had no complaints with the time I have been with them. The 911 IT team are always punctual and responsive. The remote service is great. They are always on time and the remote service is great so that we don't have to worry about the security of our computers. I have had no complaints. I recommend them.
Sam Sr. Craghead Craghead Building
