Finding the right technology company to support your small to medium-sized Utah business can be challenging. We understand your frustration with providers who fail to answer their phones, fail to follow up on the simplest of tasks, and who aren’t available when you really need them. As a Utah IT services company, we are dedicated to providing service that makes your business run efficiently and without the stress of wondering if your tech support is going to pick up the phone.
Our help desk is available 24 hours a day, 7 days a week, 365 days a year.
We are focused on providing white glove service to our clients. Whether you have a small business and need computers networked or a larger business in need of security that meets compliance standards, our experienced team is here to support you.
Our team listens to your concerns and challenges, identifies resources, and provides solutions that meet the needs of your business. We create a plan that fits your business….and your budget.
How We Do Utah IT Services
Every business is different. Our Utah IT Services provide solutions that meet the needs of you, your employees, and your clients and customers. We take pride in our work. In fact, we like to say your business is as important as our business. That means doing what is right for you, our client, even if it isn’t profitable for us.
- 24/7/365 Live customer service because we know technology isn’t on a 9-5 schedule.
- 100% Money-back guarantee if you’re not satisfied with our service.
- Vested interest in your success so we go the extra mile to make sure your business has the technology it needs today and for the future.
Our Utah IT Services extend from small business email setup and networking to securing and monitoring data for larger organizations.
- Managed IT Services
- Cybersecurity
- Business Continuity
- Cloud Services
- VoIP Services
We have experience working with a variety of Utah businesses. Our clients include CPA and accounting firms, so we understand the security and compliance requirements. We also work with healthcare-related organizations to secure patient data to HIPPA standards. And we can work with your business to be sure you’re meeting standards while at the same time securing projects and proprietary information for you and your clients.
Benefits of Utah IT Services
Predictable pricing
Access to live support anytime.
Reduced operating costs
Cost-effective enterprise-level support.
Increased operational efficiency.
At 911 IT, we go the extra mile. We’re dedicated to being the Utah IT Services company that answers calls any day of the year because we know how important customer service is to you.
Utah IT Services FAQs
- QWhat are the benefits of working locally with 911 IT?
Excellent Communication: Working with a Managed Service Provider (MSP) permits face-to-face contact. This is better when you are working through complicated issues or building new solutions.
Personalized Service: 911 IT provides better service because we take the time to know you and gain a precise understanding of your needs and challenges.
Heightened Accountability: 911 IT is more accountable. We are in your time zone and are easily reached. You can be assured that your issues will be managed and fixed quickly.
- QCan managed services reduce total IT costs?
In most ways managed IT is more cost-efficient than staffing a complete IT department. It’s rare, to find all of the required technical skills to manage and grow your company in a single person. And if you are lucky enough to hire that unicorn, what do you do when they sleep or need a much-needed break? Less money goes further with managed IT.
- QHow does an understanding of technology maximize managed IT services?
The shortcut to technical efficiency is to expand your understanding of the tools and systems around you. Information Technology isn’t magic and yes it’s our job to help you use tech to grow your business and serve your customers. But the more you understand, mystery gives way to intelligent questions and quicker diagnoses of problems. Comprehension fuels efficiency.
- QTell me more about disaster recovery.
Disaster recovery is a blanket term that encircles numerous issues. Your business may lose power or experience water damage. You may be hacked or have your customer data locked up for ransom. 911 IT is your response partner, yes. But there is something more important than just showing up when something bad happens—911 IT plans with you so when disaster strikes, you are confident in your contingencies and processes are established to keep your business open.
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Testimonials
I Wouldn't Consider Taking My Computer Business Anywhere Else!
I could write a short novel to describe the work that 911 IT has done for me. The work is impeccable, and I think it's fair to say that they won't quit until you're happy and have exactly what you want. I recommend them highly as they are reliable, fairly priced, and some of the hardest working nicest people I know. If you have computer problems, either great or small....do not hesitate to call them. You'll be glad you did.
- Robert Davis
911 IT Always Exceeds My Expectations!
We have worked with 911 IT for many years, and I can tell you they are not just another IT company. They care about us and are always looking out for our best interests. They are proactive and always looking towards the future to solve potential problems. Before quarantine, 911 IT reached out to us to develop a plan to be able to move all of our employees home if the need arose. It's things like this that really set them apart.
Dianna Iwaniec Preferred Accounting
911 IT Goes Out of Their Way to Make Things Simple!
The best thing about using 911 IT is the convenience of being able to send a message and have online or onsite support almost immediately. If I have any IT issue, I knowit will be taken care of quickly. 911 IT goes out of their way to make anything we need very simple. They go above and beyond, even if it is a small project. I have worked with a lot of IT companies, and 911 IT has been by far my favorite company to work with. Having them is the equivalent of having a full time IT guy available in my office. Give 911 IT a call, they are the best!
Jason Payne Intellibed
I Highly Recommend Hiring 911 IT! They are Cyber Security Experts!
By doing a security audit, I was able to not only find the security issues, I was also able to fix the issues, I sleep better knowing my systems and data are safe. The value of the information they provide is worth 10X what they are charging for the audit! I highly recommend hiring 911 IT, they are cybersecurity experts!
Sam Jr. Craghead Craghead Building
I Would Recommend Them to Anyone!
911 IT has been able to cut our IT expenditures by almost half and at the same time improve our systems reliability. Since moving to their IT Firm we have noticed that they are more knowledgeable than the other companies we have used in the past. When I call in, I do not have to worry about them getting things fixed because they are reliable, fast and they get things done. I would recommend them to anyone that is thinking about changing IT companies. We made the change and are glad we did.
James Adair Western Timber Frame
Absolutely Outstanding Company!
911 IT was phenomenal to work with! After calling tech after tech to come out to find out the issues with our phone lines, Adam came out within a few hours and FIXED our phones immediately! He took the time to LOOK what was wrong instead of just glancing at the issues and bidding us out at thousands of dollars. I will 100% use 911 IT again in the future. Absolutely outstanding company!!
Sarah Hendriksen Summit Community Counseling
911 IT Really Knows What They are Doing!
911 IT really knows what they are doing! I've had Andrew Shelton help me and my office with many computers and tech needs we have had. I wanted to create a more efficient way to communicate with clients and respond to rental inquiries and Andrew's knowledge help me quickly streamline that process saving me time and allowing me to focus on tasks that will produce more profit.
Brad Harper
Thanks 911IT!
Excellent work. My computer is now protected. If anyone steals my computer, the important info will be useless to them. Thanks 911.
David Ellis
Would Highly Recommend to Anyone!
Great company! Always prompt to fix our problems right when they happen and very efficient and knowledgeable. Would highly recommend to anyone!
Craig Soderquist Insurance Agent
I Recommend Them!
I have been with 911 IT for a while, and I have had no complaints with the time I have been with them. The 911 IT team are always punctual and responsive. The remote service is great. They are always on time and the remote service is great so that we don't have to worry about the security of our computers. I have had no complaints. I recommend them.
Sam Sr. Craghead Craghead Building
