VoIP Services
VoIP Services in the Great Salt Lake Region
The massive technical leap from a one-on-one rotary phone call, to a group video-chat on hand-held devices owned by a dozen individuals spread out across the entire globe, cannot be exaggerated. And that leap came about in large part thanks to VoIP.
So What Is VoIP Anyway?
Techies love their acronyms, and "VoIP" is no exception. This abbreviation stands for "Voice Over Internet Protocol," which is just another way of describing a two-way telephone call. The difference is that instead of an analog voice signal traveling across miles of copper wires from one phone to another, a digital voice signal is broadcast far and wide on the information superhighway known as the Internet.
Yet VoIP does so much more than that. Besides enabling real-time, person-to-person conversation across small or great distances (just like the traditional telephone), it further enhances human communication by allowing the transmittal of faxes, text messages, documents, photographs, videos, and even conferenced video sessions by way of multi-directional audio-visual connections via worldwide broadband networks.
In other words, it is a far cry from how people communicated in your granddaddy’s day.
Key Business Features of 911 IT’s VoIP Services
Besides offering the benefits of a traditional analog switched telephone networks (a/k/a plain old telephone service, or “POTS”), a VoIP network from 911 IT provides the following voice and data features:
Custom caller ID
Custom on-hold music
Company directory
Voicemail to text/email
Personal assistant
Distributed calls via hunt groups
Time-of-day call routing
DND for incoming calls
And that is just a partial list. Best of all, unlike traditional PBX systems, VoIP does not require that a business disrupt the office and spend ridiculous amounts of money installing expensive wiring and hardware throughout the infrastructure. Rather, the voice-over-internet protocols can be implemented digitally on existing phones, software, mobile applications, and web pages.
Managed IT FAQs
- QHow will my business benefit from VoIP?
VoIP can help your small businesses save money, increase efficiency, and improve your overall communication and customer experience.
- QAm I able to set up VoIP with a member of my team?
If your business has limited in-house IT resources and expertise, outsourcing to 911 IT for your VoIP and other IT services will provide vital support and knowledge to effectively set up, manage, and maintain your VoIP system.
- QIs VoIP setup complex?
A VoIP system can be complex, with multiple lines, extensions, and integrations. 911IT can help ensure that everything is set up and working properly.
- QDoes it take a lot of time to set up VoIP?
If your business is short on time or resources, outsourcing to an IT management company can free up your in-house team to focus on other tasks.
- QIs VoIP expensive?
VoIP will certainly bring cost savings. However, the setup and maintenance of these systems as well as other IT management tasks can end up costing your team time and resources you should be devoted to growth and customer service. Let 911 IT help you start saving today.
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Testimonials
911 IT is Amazing!
911 IT is amazing. Technology is such a cursed blessing. It is wonderful when everything is working as intended...but quickly turns to the end of the world when it's not. These guy know what they're doing.
Nathan Bryant
I Wouldn't Consider Taking My Computer Business Anywhere Else!
I could write a short novel to describe the work that 911 IT has done for me. The work is impeccable, and I think it's fair to say that they won't quit until you're happy and have exactly what you want. I recommend them highly as they are reliable, fairly priced, and some of the hardest working nicest people I know. If you have computer problems, either great or small....do not hesitate to call them. You'll be glad you did.
- Robert Davis
911 IT is the best in town!
911 IT is the best in town! They know their stuff and are fairly priced! I love how they can do repairs remotely too!
Marilee Guinan
I Highly Recommend Hiring 911 IT! They are Cyber Security Experts!
By doing a security audit, I was able to not only find the security issues, I was also able to fix the issues, I sleep better knowing my systems and data are safe. The value of the information they provide is worth 10X what they are charging for the audit! I highly recommend hiring 911 IT, they are cybersecurity experts!
Sam Jr. Craghead Craghead Building
Would Highly Recommend to Anyone!
Great company! Always prompt to fix our problems right when they happen and very efficient and knowledgeable. Would highly recommend to anyone!
Craig Soderquist Insurance Agent
911 IT Always Exceeds My Expectations!
We have worked with 911 IT for many years, and I can tell you they are not just another IT company. They care about us and are always looking out for our best interests. They are proactive and always looking towards the future to solve potential problems. Before quarantine, 911 IT reached out to us to develop a plan to be able to move all of our employees home if the need arose. It's things like this that really set them apart.
Dianna Iwaniec Preferred Accounting
Great dedicated IT team!
We started using 911 IT when we tired of waiting for our issues to get resolved. Having a dedicated IT team, not a tech person that does it "on the side" has saved me time and money. Their experienced team helps me price check and make decisions when it comes to equipment and software. Since outsourcing our IT to 911, the 911 team has setup our new location and everything was running great before we opened our doors. You will not regret it, Call 911 IT!
Amy Archuleta Owner Spa Trouve
I Would Recommend Them to Anyone!
911 IT has been able to cut our IT expenditures by almost half and at the same time improve our systems reliability. Since moving to their IT Firm we have noticed that they are more knowledgeable than the other companies we have used in the past. When I call in, I do not have to worry about them getting things fixed because they are reliable, fast and they get things done. I would recommend them to anyone that is thinking about changing IT companies. We made the change and are glad we did.
James Adair Western Timber Frame
Give 911 IT a Shot! It is Worth It!
We have loved the peace of mind using 911 IT has given us. They are great at answering their phone and solving our problems quickly. I have worked for the past year or so with Calvin and his crew. I really like how quickly they respond to my questions and concerns. We are upgrading our machines with them now. They help us with backup services and with virus protection. Give 911 IT a shot! It is worth it!
Jaren Ruff Designer Floor Coverings
Thanks 911IT!
Excellent work. My computer is now protected. If anyone steals my computer, the important info will be useless to them. Thanks 911.
David Ellis
Benefits of 911 IT’s VoIP Services
Advanced, reliable phone service
Crystal-clear voice communications
Seamless integration of phone and PC
Dozens of voice and data features
Complete portability and scalability
24/7/365 support
VoIP FAQs
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QHow is a VoIP phone different from the land line phone I have now?
Because it is digital and cloud-based, the VoIP phone experience provides superior audio quality, is typically less expensive than traditional phone service, and includes features that conventional analog systems cannot match.
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QWhat if I have multiple locations?
For a business with multiple office locations, a cloud-based hosted solution is the best way to go. Since your VoIP phones are interconnected via the Internet, all the phones on the network will function equally well, no matter where they are located.
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QWhat is the advantage of a cloud-based phone system?
Our network of dedicated servers at secure data centers provides our customers with access to the high-tech features they desire—but without the high costs.
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QHow much bandwidth does my business need for VoIP?
Because of the “opportunistic protocols” built into our VoIP system, low bandwidth environments do not have a significant impact on the quality of the service. More important is the quality of the connection.
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QDoes VoIP work without an internet connection?
Because it relies on Internet Protocol (IP) to transmit and exchange digital data, the answer is No: VoIP does not work without the internet. It requires a high-speed broadband connection running at a minimum of about 100 kbps. The good news is that most broadband connections easily meet that requirement.
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QDoes VoIP work without an internet connection?
Because it relies on Internet Protocol (IP) to transmit and exchange digital data, the answer is No: VoIP does not work without the internet. It requires a high-speed broadband connection running at a minimum of about 100 kbps. The good news is that most broadband connections easily meet that requirement.
