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VoIP Services

VoIP Services in the Great Salt Lake Region

The massive technical leap from a one-on-one rotary phone call, to a group video-chat on hand-held devices owned by a dozen individuals spread out across the entire globe, cannot be exaggerated. And that leap came about in large part thanks to VoIP.

So What Is VoIP Anyway?

Techies love their acronyms, and "VoIP" is no exception. This abbreviation stands for "Voice Over Internet Protocol," which is just another way of describing a two-way telephone call. The difference is that instead of an analog voice signal traveling across miles of copper wires from one phone to another, a digital voice signal is broadcast far and wide on the information superhighway known as the Internet.

office telephone

Yet VoIP does so much more than that. Besides enabling real-time, person-to-person conversation across small or great distances (just like the traditional telephone), it further enhances human communication by allowing the transmittal of faxes, text messages, documents, photographs, videos, and even conferenced video sessions by way of multi-directional audio-visual connections via worldwide broadband networks.

In other words, it is a far cry from how people communicated in your granddaddy’s day.

Key Business Features of 911 IT’s VoIP Services

Besides offering the benefits of a traditional analog switched telephone networks (a/k/a plain old telephone service, or “POTS”), a VoIP network from 911 IT provides the following voice and data features:

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Custom caller ID

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Custom on-hold music

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Company directory

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Voicemail to text/email

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Personal assistant

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Distributed calls via hunt groups

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Time-of-day call routing

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DND for incoming calls

And that is just a partial list. Best of all, unlike traditional PBX systems, VoIP does not require that a business disrupt the office and spend ridiculous amounts of money installing expensive wiring and hardware throughout the infrastructure. Rather, the voice-over-internet protocols can be implemented digitally on existing phones, software, mobile applications, and web pages.

Managed IT FAQs

  • QAm I able to set up VoIP with a member of my team?

    If your business has limited in-house IT resources and expertise, outsourcing to 911 IT for your VoIP and other IT services will provide vital support and knowledge to effectively set up, manage, and maintain your VoIP system.

  • QIs VoIP setup complex?

    A VoIP system can be complex, with multiple lines, extensions, and integrations. 911IT can help ensure that everything is set up and working properly.

  • QIs VoIP expensive?

    VoIP will certainly bring cost savings. However, the setup and maintenance of these systems as well as other IT management tasks can end up costing your team time and resources you should be devoted to growth and customer service. Let 911 IT help you start saving today.

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Testimonials
Give Them a Try!

I've had the pleasure of working with 911 IT on a few different occasions. They have done work for both my personal computer and business networks. They are very knowledgeable, honest, and incredibly competitive in pricing. I would recommend anyone looking for computer work done to give them a try. I look forward to continued use of your services in the future.

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Shayne Hiatt Clean and Clear

911 IT is the best in town!

911 IT is the best in town! They know their stuff and are fairly priced! I love how they can do repairs remotely too!

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Marilee Guinan

They Truly Care About Us and Helping Our Company Succeed!

I love that I can call 911 IT and their techs can remote into my systems and take care of the problem without having to wait for someone to come onsite. The staff is very friendly, and they always put their best foot forward to resolve the problem as soon as they can. They answer my questions quickly and are always asking if I need anything else. They truly care about us and helping our company succeed. I have been so happy with their service that I have used them at my home for my IT issues as well as at the office.

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Lisa Nielsen B&M Plumbing & Heating

I Don't Know What I Would Do Without Their Help!

Great service...helped me out on many computer issues! Don't know what I would do without their help.

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Jon Jones Villas in Vallarta

I Recommend Them!

I have been with 911 IT for a while, and I have had no complaints with the time I have been with them. The 911 IT team are always punctual and responsive. The remote service is great. They are always on time and the remote service is great so that we don't have to worry about the security of our computers. I have had no complaints. I recommend them.

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Sam Sr. Craghead Craghead Building

I Wouldn't Consider Taking My Computer Business Anywhere Else!

I could write a short novel to describe the work that 911 IT has done for me. The work is impeccable, and I think it's fair to say that they won't quit until you're happy and have exactly what you want. I recommend them highly as they are reliable, fairly priced, and some of the hardest working nicest people I know. If you have computer problems, either great or small....do not hesitate to call them. You'll be glad you did.

- Robert Davis

911 IT Has Been a Godsend to Our Company!

911 IT has been a godsend to our company, especially to me. They are always available and can take care of any need we have right away. I never panic anymore when something isn't working right, I just call anyone on the team, and they pleasantly take over, and the problem is gone. Anyone there can handle all our issues. Thank you 911.

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Rhonda Sutherland Craghead Building

Outsourcing our IT to Them has Been a Huge Relief to Our Company!!

911 IT is able to resolve all of our IT issues, even if the problem has been intermittent. Outsourcing our IT to them has been a huge relief to our company! They have a quick response time and are honest with all of our problems. Their staff is professional and are very helpful. Give them a try!

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Mitch Probert Atlas Seals

I Strongly and Unequivocally Recommend 911 IT for All Things IT!

911 IT really came to the rescue when all others failed. I mean ALL others failed. My wife and I thought we had lost years of pictures, videos and songs that were stored on our hard drive. Our computer pooped out one day and decided to freeze up the hard drive. Enter 911 IT! It took them a couple of days to get every bit of info from the hard drive. (See what I did there...every BIT? Bad dad joke.) We literally lost sleep thinking we were out all of those memories. I strongly and unequivocally recommend 911 IT for all things IT.

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Matthew Bigler

They are Part of Our Team!

When hiring 911 IT, we didn't realize it would be like having a inhouse IT department without the overhead cost that comes with an inhouse department. They are part of our team. They want us to succeed and they have our best interest in mind. Our problems are resolved quickly, as they want us to be successful and they work to make sure our goals are a priority to them as well. It's such a simple concept, but as a business owner it means a lot. 911 IT is honest and their skills are top notch. Give them a try today! I don't see any reason why you shouldn't!

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Wayne Carlson M-Vac Systems

See Your Business Thrive with Our VoIP Services

How is this possible? For one thing, it will save your organization money. Thanks to the bandwidth efficiency of the internet, the cost of phone bills can be dramatically reduced every month. Since both voice and data communications travel across a single digital network with VoIP, your infrastructure expenses are minimized.

And in today’s bustling business world, communications aren’t just by human-to-human voice. Many different types of communication needs can be met by a single service, delivered via a centralized VoIP system.

Benefits of 911 IT’s VoIP Services

Advanced, reliable phone service

Crystal-clear voice communications

Seamless integration of phone and PC

Dozens of voice and data features

Complete portability and scalability

24/7/365 support

VoIP FAQs

  • QWhat if I have multiple locations?

    For a business with multiple office locations, a cloud-based hosted solution is the best way to go. Since your VoIP phones are interconnected via the Internet, all the phones on the network will function equally well, no matter where they are located.

  • QHow much bandwidth does my business need for VoIP?

    Because of the “opportunistic protocols” built into our VoIP system, low bandwidth environments do not have a significant impact on the quality of the service. More important is the quality of the connection.

  • QDoes VoIP work without an internet connection?

    Because it relies on Internet Protocol (IP) to transmit and exchange digital data, the answer is No: VoIP does not work without the internet. It requires a high-speed broadband connection running at a minimum of about 100 kbps. The good news is that most broadband connections easily meet that requirement.

  • QDoes VoIP work without an internet connection?

    Because it relies on Internet Protocol (IP) to transmit and exchange digital data, the answer is No: VoIP does not work without the internet. It requires a high-speed broadband connection running at a minimum of about 100 kbps. The good news is that most broadband connections easily meet that requirement.

Schedule an Appointment with 911 IT Today!

Let’s discuss how we can help you with your IT support and consulting needs. Reach out to us with the form below and we’ll contact you to discuss your organization’s specific IT needs.

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