Managed IT Services
Better than most other types of organizations, small and medium-sized businesses know that their Information Technology needs never take a day off. Maintaining a full-fledged in-house IT department is often an exercise in diminishing returns, with costs constantly going up and results failing to live up to expectations with ever greater frequency.
At 911 IT, we have a solution to that all-too-common scenario. It isn’t just about fast response times. Our clients have come to appreciate our reputation for competence and dedication to meeting their particular needs. Our managed IT support services provide you with a friendly team of tech-minded professionals who have the knowledge and experience to solve virtually any IT problem you may encounter, however big or small.
Not only that, we don’t just troubleshoot the problem and then leave, but go above and beyond by identifying strategies that might avoid the problem in the future and improve overall operations, while also reducing costs. Best of all, we are available 24/7/365.
How We Do Managed IT
In every way that matters, our managed IT support services meet and often exceed industry standards. That’s because we embrace best industry practices, relying on tried and true solutions where warranted yet unafraid of innovations that make sense.
The IT areas we support run the gamut, ranging from data backup and recovery to work station deployment and training. If you need assistance with mobile device configuration, remote monitoring, and security advice, we’re at your beck and call. Whether it’s a simple help-desk question to major office migration project, we have your business IT needs covered.
But that’s just the tip of the iceberg. We can also provide hardware and software assessments, application compatibility testing, database management, server optimization, and video communications assistance.
Whatever your IT support needs, 911 IT can provide the kind of help that keeps your business profitable and growing. You never have to feel uncomfortable calling or emailing us with questions. Our friendly and courteous team stands ready to share our IT expertise and help you in any way we can.
Benefits of 911 IT’s Managed IT Services
Predictable pricing
Access to 24/7/365 live support
Increased operational efficiency
Reduced operating costs
Cost-effective enterprise-level support
Proactive monitoring and maintenance
Managed IT FAQs
- QWhat is an MSP?
“MSP” stands for managed service provider—that is, a third-party provider of managed IT services, like 911 IT, that can oversee and maintain some or all of an organization’s IT systems.
- QWhy should my company hire an MSP like 911 IT?
Because it’s the most cost-effective way to go. Managing the increasingly specialized technologies in use today has become expensive. Qualified IT personnel are hard to find and they don’t come cheap. By contracting with an MSP, you can free up members of your in-house IT team to concentrate on developing revenue-enhancing projects.
- QWhat should I look for in an MSP?
The ideal Managed IT Service provider is one that does not simply sell you a service, but actively partners with you, the client, on an ongoing basis. They should offer not just a one-up solution but ongoing sound advice.
- QWhat kinds of Managed IT services does 911 IT offer?
We encompass data backup and recovery, cloud and help desk services, telephony, network security, and much more.
- QWhat types of clients do you serve?
Our clientele includes companies and organizations in a variety of industries throughout the greater Salt Lake City region, including health care, accounting, construction, and other kinds of small and medium-sized companies.
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Testimonials
I Recommend Them!
I have been with 911 IT for a while, and I have had no complaints with the time I have been with them. The 911 IT team are always punctual and responsive. The remote service is great. They are always on time and the remote service is great so that we don't have to worry about the security of our computers. I have had no complaints. I recommend them.
Sam Sr. Craghead Craghead Building
They Truly Care About Us and Helping Our Company Succeed!
I love that I can call 911 IT and their techs can remote into my systems and take care of the problem without having to wait for someone to come onsite. The staff is very friendly, and they always put their best foot forward to resolve the problem as soon as they can. They answer my questions quickly and are always asking if I need anything else. They truly care about us and helping our company succeed. I have been so happy with their service that I have used them at my home for my IT issues as well as at the office.
Lisa Nielsen B&M Plumbing & Heating
911 IT is the go-to for IT services!
This company is the go-to for IT services. They always have someone who is willing to help if not immediately, within the next 24 hours. They know how to fix everything, and their services are wonderful. No matter the time of day or night they are always willing to help me out and they just saved our company after a computer mishap we had. Props to the owner Adam for building such a responsible and trusting company. Would suggest to all my friends looking for IT support hands down.
Adam Blackham Certus Tax
Outsourcing our IT to Them has Been a Huge Relief to Our Company!!
911 IT is able to resolve all of our IT issues, even if the problem has been intermittent. Outsourcing our IT to them has been a huge relief to our company! They have a quick response time and are honest with all of our problems. Their staff is professional and are very helpful. Give them a try!
Mitch Probert Atlas Seals
Absolutely Outstanding Company!
911 IT was phenomenal to work with! After calling tech after tech to come out to find out the issues with our phone lines, Adam came out within a few hours and FIXED our phones immediately! He took the time to LOOK what was wrong instead of just glancing at the issues and bidding us out at thousands of dollars. I will 100% use 911 IT again in the future. Absolutely outstanding company!!
Sarah Hendriksen Summit Community Counseling
911 IT is Amazing!
911 IT is amazing. Technology is such a cursed blessing. It is wonderful when everything is working as intended...but quickly turns to the end of the world when it's not. These guy know what they're doing.
Nathan Bryant
911 IT Has Been a Godsend to Our Company!
911 IT has been a godsend to our company, especially to me. They are always available and can take care of any need we have right away. I never panic anymore when something isn't working right, I just call anyone on the team, and they pleasantly take over, and the problem is gone. Anyone there can handle all our issues. Thank you 911.
Rhonda Sutherland Craghead Building
Thanks to All the People at 911 IT!
I was having a problem with my computer being really slow I had 911 work on it and now it works very well. The experience was very good thanks to all the people at 911 IT.
Chris Powell Powell Garage Door
I Highly Recommend 911 IT!
I use these guys for all of my business network needs, Josh is usually the rep who helps me, and I always ask for him. Every time I call, they know exactly who I am and have my file (or whatever they use to organize their customers) pulled up in front of them ready to help. They are always in a good mood when helping me - even when my needs are super difficult - and they always get the issue solved very quickly. I highly recommend 911 IT!
Jessie Paulson Puroclean
Thanks 911IT!
Excellent work. My computer is now protected. If anyone steals my computer, the important info will be useless to them. Thanks 911.
David Ellis
FINRA Compliance Services
FINRA compliance protects your investors but it also protects your firm. We know regulatory compliance can feel like an additional challenge to reach and then maintain. 911 IT will help your firm realize compliance requirements by implementing and maintaining appropriate controls and monitoring systems. Having these assurances in place protects your customers and gives you an edge over your competition. In finance, reputation is everything. Don’t risk yours. Learn more.
learn moreManaged HIPAA Services
Health information technology includes the processing, storage, and sharing of health information. IT in the healthcare industry reduces errors, enhances quality, lowers expenses, decreases paperwork, and expands access. It is imperative that the privacy and security of electronic health information are maintained as they are stored and transmitted. Learn how 911 IT can help your business achieve IT Compliance through Managed HIPAA Services.
learn moreNIST Compliance Services
Winning a government contract can level up your business strength, relevance, and productivity. Competing can feel intimidating, especially for a small to mid-sized business. Take heart—you’ve got this. You know the balance between pricing and proposal. You’re putting the puzzle together. One piece of the government contract puzzle is cybersecurity compliance. The government wants your bid—it even has policies in place to give your small to mid-sized business a competing chance. But when it comes to cybersecurity, it’s a level playing field for everyone. Fortunately, 911 IT understands NIST Compliance. Let us help get your business ready so you can focus on winning that bid.
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