Managed IT Services
Better than most other types of organizations, small and medium-sized businesses know that their Information Technology needs never take a day off. Maintaining a full-fledged in-house IT department is often an exercise in diminishing returns, with costs constantly going up and results failing to live up to expectations with ever greater frequency.
At 911 IT, we have a solution to that all-too-common scenario. It isn’t just about fast response times. Our clients have come to appreciate our reputation for competence and dedication to meeting their particular needs. Our managed IT support services provide you with a friendly team of tech-minded professionals who have the knowledge and experience to solve virtually any IT problem you may encounter, however big or small.
Not only that, we don’t just troubleshoot the problem and then leave, but go above and beyond by identifying strategies that might avoid the problem in the future and improve overall operations, while also reducing costs. Best of all, we are available 24/7/365.
How We Do Managed IT
In every way that matters, our managed IT support services meet and often exceed industry standards. That’s because we embrace best industry practices, relying on tried and true solutions where warranted yet unafraid of innovations that make sense.
The IT areas we support run the gamut, ranging from data backup and recovery to work station deployment and training. If you need assistance with mobile device configuration, remote monitoring, and security advice, we’re at your beck and call. Whether it’s a simple help-desk question to major office migration project, we have your business IT needs covered.
But that’s just the tip of the iceberg. We can also provide hardware and software assessments, application compatibility testing, database management, server optimization, and video communications assistance.
Whatever your IT support needs, 911 IT can provide the kind of help that keeps your business profitable and growing. You never have to feel uncomfortable calling or emailing us with questions. Our friendly and courteous team stands ready to share our IT expertise and help you in any way we can.
Benefits of 911 IT’s Managed IT Services
Predictable pricing
Access to 24/7/365 live support
Increased operational efficiency
Reduced operating costs
Cost-effective enterprise-level support
Proactive monitoring and maintenance
Managed IT FAQs
- QWhat is an MSP?
“MSP” stands for managed service provider—that is, a third-party provider of managed IT services, like 911 IT, that can oversee and maintain some or all of an organization’s IT systems.
- QWhy should my company hire an MSP like 911 IT?
Because it’s the most cost-effective way to go. Managing the increasingly specialized technologies in use today has become expensive. Qualified IT personnel are hard to find and they don’t come cheap. By contracting with an MSP, you can free up members of your in-house IT team to concentrate on developing revenue-enhancing projects.
- QWhat should I look for in an MSP?
The ideal Managed IT Service provider is one that does not simply sell you a service, but actively partners with you, the client, on an ongoing basis. They should offer not just a one-up solution but ongoing sound advice.
- QWhat kinds of Managed IT services does 911 IT offer?
We encompass data backup and recovery, cloud and help desk services, telephony, network security, and much more.
- QWhat types of clients do you serve?
Our clientele includes companies and organizations in a variety of industries throughout the greater Salt Lake City region, including health care, accounting, construction, and other kinds of small and medium-sized companies.
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Testimonials
I Wouldn't Consider Taking My Computer Business Anywhere Else!
I could write a short novel to describe the work that 911 IT has done for me. The work is impeccable, and I think it's fair to say that they won't quit until you're happy and have exactly what you want. I recommend them highly as they are reliable, fairly priced, and some of the hardest working nicest people I know. If you have computer problems, either great or small....do not hesitate to call them. You'll be glad you did.
- Robert Davis
I Highly Recommend Hiring 911 IT! They are Cyber Security Experts!
By doing a security audit, I was able to not only find the security issues, I was also able to fix the issues, I sleep better knowing my systems and data are safe. The value of the information they provide is worth 10X what they are charging for the audit! I highly recommend hiring 911 IT, they are cybersecurity experts!
Sam Jr. Craghead Craghead Building
Very Fair and Top Quality Work!
We sure appreciate you and the good work you and your company does for us. Very fair and top quality work. You performed a major upgrade and it all works flawlessly. Prompt, professional, good value, good quality equipment, polite and skilled people I enjoy having around my business. What more could one expect. We are happy happy!
Gary Sorrells Global Remarketing
911 IT Deserves 10 Stars!
I spent hours via computer and long distance with Mr. Adam from 911 IT in Utah. He was a gentleman and a scholar and resolved a host of problems that were caused by another company! He deserves 10 stars!
Bob Sheddan
They Provide Peace of Mind!!
We love that 911 IT provides IT, phone, and hosting services. I didn't realize how interconnected those services were and what a pain it was to try and work with three different providers before we started working with 911 IT. Only working with one company that knows all about our company and the way we are setup has been a great asset to our company. With all that 911 IT provides, one of the biggest things they provide is peace of mind. That is worth A LOT to a business owner.
Christian Thompson Franchise Business Law Group
911 IT is the best in town!
911 IT is the best in town! They know their stuff and are fairly priced! I love how they can do repairs remotely too!
Marilee Guinan
Great dedicated IT team!
We started using 911 IT when we tired of waiting for our issues to get resolved. Having a dedicated IT team, not a tech person that does it "on the side" has saved me time and money. Their experienced team helps me price check and make decisions when it comes to equipment and software. Since outsourcing our IT to 911, the 911 team has setup our new location and everything was running great before we opened our doors. You will not regret it, Call 911 IT!
Amy Archuleta Owner Spa Trouve
I Would Recommend Them!
They always take care of my needs whenever I have a question. Their team is responsive, always on time and professional. I would recommend them.
Lance Allen
911 IT Has Been a Godsend to Our Company!
911 IT has been a godsend to our company, especially to me. They are always available and can take care of any need we have right away. I never panic anymore when something isn't working right, I just call anyone on the team, and they pleasantly take over, and the problem is gone. Anyone there can handle all our issues. Thank you 911.
Rhonda Sutherland Craghead Building
I Don't Know What I Would Do Without Their Help!
Great service...helped me out on many computer issues! Don't know what I would do without their help.
Jon Jones Villas in Vallarta
FINRA Compliance Services
FINRA compliance protects your investors but it also protects your firm. We know regulatory compliance can feel like an additional challenge to reach and then maintain. 911 IT will help your firm realize compliance requirements by implementing and maintaining appropriate controls and monitoring systems. Having these assurances in place protects your customers and gives you an edge over your competition. In finance, reputation is everything. Don’t risk yours. Learn more.
learn moreManaged HIPAA Services
Health information technology includes the processing, storage, and sharing of health information. IT in the healthcare industry reduces errors, enhances quality, lowers expenses, decreases paperwork, and expands access. It is imperative that the privacy and security of electronic health information are maintained as they are stored and transmitted. Learn how 911 IT can help your business achieve IT Compliance through Managed HIPAA Services.
learn moreNIST Compliance Services
Winning a government contract can level up your business strength, relevance, and productivity. Competing can feel intimidating, especially for a small to mid-sized business. Take heart—you’ve got this. You know the balance between pricing and proposal. You’re putting the puzzle together. One piece of the government contract puzzle is cybersecurity compliance. The government wants your bid—it even has policies in place to give your small to mid-sized business a competing chance. But when it comes to cybersecurity, it’s a level playing field for everyone. Fortunately, 911 IT understands NIST Compliance. Let us help get your business ready so you can focus on winning that bid.
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