Managed IT Services
Better than most other types of organizations, small and medium-sized businesses know that their Information Technology needs never take a day off. Maintaining a full-fledged in-house IT department is often an exercise in diminishing returns, with costs constantly going up and results failing to live up to expectations with ever greater frequency.
At 911 IT, we have a solution to that all-too-common scenario. It isn’t just about fast response times. Our clients have come to appreciate our reputation for competence and dedication to meeting their particular needs. Our managed IT support services provide you with a friendly team of tech-minded professionals who have the knowledge and experience to solve virtually any IT problem you may encounter, however big or small.
Not only that, we don’t just troubleshoot the problem and then leave, but go above and beyond by identifying strategies that might avoid the problem in the future and improve overall operations, while also reducing costs. Best of all, we are available 24/7/365.
How We Do Managed IT
In every way that matters, our managed IT support services meet and often exceed industry standards. That’s because we embrace best industry practices, relying on tried and true solutions where warranted yet unafraid of innovations that make sense.
The IT areas we support run the gamut, ranging from data backup and recovery to work station deployment and training. If you need assistance with mobile device configuration, remote monitoring, and security advice, we’re at your beck and call. Whether it’s a simple help-desk question to major office migration project, we have your business IT needs covered.
But that’s just the tip of the iceberg. We can also provide hardware and software assessments, application compatibility testing, database management, server optimization, and video communications assistance.
Whatever your IT support needs, 911 IT can provide the kind of help that keeps your business profitable and growing. You never have to feel uncomfortable calling or emailing us with questions. Our friendly and courteous team stands ready to share our IT expertise and help you in any way we can.
Benefits of 911 IT’s Managed IT Services
Predictable pricing
Access to 24/7/365 live support
Increased operational efficiency
Reduced operating costs
Cost-effective enterprise-level support
Proactive monitoring and maintenance
Managed IT FAQs
- QWhat is an MSP?
“MSP” stands for managed service provider—that is, a third-party provider of managed IT services, like 911 IT, that can oversee and maintain some or all of an organization’s IT systems.
- QWhy should my company hire an MSP like 911 IT?
Because it’s the most cost-effective way to go. Managing the increasingly specialized technologies in use today has become expensive. Qualified IT personnel are hard to find and they don’t come cheap. By contracting with an MSP, you can free up members of your in-house IT team to concentrate on developing revenue-enhancing projects.
- QWhat should I look for in an MSP?
The ideal Managed IT Service provider is one that does not simply sell you a service, but actively partners with you, the client, on an ongoing basis. They should offer not just a one-up solution but ongoing sound advice.
- QWhat kinds of Managed IT services does 911 IT offer?
We encompass data backup and recovery, cloud and help desk services, telephony, network security, and much more.
- QWhat types of clients do you serve?
Our clientele includes companies and organizations in a variety of industries throughout the greater Salt Lake City region, including health care, accounting, construction, and other kinds of small and medium-sized companies.
Free Report
important!
We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.
Testimonials
Their responsiveness is the best I've seen!
We brought in 911 IT because we were at a point in our business where we needed professional IT support. Our business had outgrown the services of our previous technology provider and we couldn't afford the periodic downtime we experienced with our internet and phones. We looked at a few other IT firms and went with 911 because they are truly problem solvers.
Mark A. Reese CIC, Founder and Owner Wasatch Preferred
Thanks 911IT!
Excellent work. My computer is now protected. If anyone steals my computer, the important info will be useless to them. Thanks 911.
David Ellis
Absolutely Outstanding Company!
911 IT was phenomenal to work with! After calling tech after tech to come out to find out the issues with our phone lines, Adam came out within a few hours and FIXED our phones immediately! He took the time to LOOK what was wrong instead of just glancing at the issues and bidding us out at thousands of dollars. I will 100% use 911 IT again in the future. Absolutely outstanding company!!
Sarah Hendriksen Summit Community Counseling
911 IT Deserves 10 Stars!
I spent hours via computer and long distance with Mr. Adam from 911 IT in Utah. He was a gentleman and a scholar and resolved a host of problems that were caused by another company! He deserves 10 stars!
Bob Sheddan
Would Highly Recommend to Anyone!
Great company! Always prompt to fix our problems right when they happen and very efficient and knowledgeable. Would highly recommend to anyone!
Craig Soderquist Insurance Agent
Outsourcing our IT to Them has Been a Huge Relief to Our Company!!
911 IT is able to resolve all of our IT issues, even if the problem has been intermittent. Outsourcing our IT to them has been a huge relief to our company! They have a quick response time and are honest with all of our problems. Their staff is professional and are very helpful. Give them a try!
Mitch Probert Atlas Seals
911 IT Really Knows What They are Doing!
911 IT really knows what they are doing! I've had Andrew Shelton help me and my office with many computers and tech needs we have had. I wanted to create a more efficient way to communicate with clients and respond to rental inquiries and Andrew's knowledge help me quickly streamline that process saving me time and allowing me to focus on tasks that will produce more profit.
Brad Harper
We Couldn't Be Happier!
911 IT got all of our pictures and data off of a damaged hard drive that we thought was toast. We were actually told by another company it was too damaged to recover. But not for 911 IT! They were so great to work with and seriously saved the day! We couldn't be happier.
Julie Bigler
I Would Recommend Them to Anyone!
911 IT has been able to cut our IT expenditures by almost half and at the same time improve our systems reliability. Since moving to their IT Firm we have noticed that they are more knowledgeable than the other companies we have used in the past. When I call in, I do not have to worry about them getting things fixed because they are reliable, fast and they get things done. I would recommend them to anyone that is thinking about changing IT companies. We made the change and are glad we did.
James Adair Western Timber Frame
They Truly Care About Us and Helping Our Company Succeed!
I love that I can call 911 IT and their techs can remote into my systems and take care of the problem without having to wait for someone to come onsite. The staff is very friendly, and they always put their best foot forward to resolve the problem as soon as they can. They answer my questions quickly and are always asking if I need anything else. They truly care about us and helping our company succeed. I have been so happy with their service that I have used them at my home for my IT issues as well as at the office.
Lisa Nielsen B&M Plumbing & Heating
FINRA Compliance Services
FINRA compliance protects your investors but it also protects your firm. We know regulatory compliance can feel like an additional challenge to reach and then maintain. 911 IT will help your firm realize compliance requirements by implementing and maintaining appropriate controls and monitoring systems. Having these assurances in place protects your customers and gives you an edge over your competition. In finance, reputation is everything. Don’t risk yours. Learn more.
learn moreManaged HIPAA Services
Health information technology includes the processing, storage, and sharing of health information. IT in the healthcare industry reduces errors, enhances quality, lowers expenses, decreases paperwork, and expands access. It is imperative that the privacy and security of electronic health information are maintained as they are stored and transmitted. Learn how 911 IT can help your business achieve IT Compliance through Managed HIPAA Services.
learn moreNIST Compliance Services
Winning a government contract can level up your business strength, relevance, and productivity. Competing can feel intimidating, especially for a small to mid-sized business. Take heart—you’ve got this. You know the balance between pricing and proposal. You’re putting the puzzle together. One piece of the government contract puzzle is cybersecurity compliance. The government wants your bid—it even has policies in place to give your small to mid-sized business a competing chance. But when it comes to cybersecurity, it’s a level playing field for everyone. Fortunately, 911 IT understands NIST Compliance. Let us help get your business ready so you can focus on winning that bid.
learn more